Who is responsible for the processing of my data?

All personal information collected on the pages of lacopadevino.com is incorporated into several data files under the responsibility of LACOPADEVINO 2020 SL, owner of the Lacopadevino brand.

LACOPADEVINO 2020 SL, is a company registered in Spain with NIF B26568212 and domiciled at Calle Ronda de los Cuarteles 44, Logroño (La Rioja). 

What type of data is collected?

The data collected on the different pages of lacopadevino.com are of two types: data provided by the user and data collected automatically during navigation.

In the case of personal data, these are collected confidentially and directly from the user, through the different forms available on the site, or also through messages sent freely by the user to any of the published contact addresses. These data are: email address, name and surname, delivery and billing addresses, contact phone number, bank card details, date of birth and password, of which only some are essential for the provision of the service.

In the case of the data collected automatically, we find the following: access IP address; device (computer, mobile phone or tablet), operating system and browser used; and record of visits and browsing history obtained through own and third party cookies.

For what purpose will my data be used?

The registered email address to subscribe to the Lacopadevino Newsletter will only be used to send you newsletters with offers and promotions, news and all kinds of news related to the world of wine and products for sale on lacopadevino.com.

The email address registered to be notified of the availability of an out-of-stock product at this time will be used only to inform you of that new availability.

The email addresses registered to share with a third party some information published on lacopadevino.com will be used only to send such information to the indicated recipient.

The email address registered to place an order , as well as the other personal data necessary for the provision of the requested service (process and deliver the order according to the specified characteristics), will only be used for that purpose and to keep the customer informed about the status of your orders placed on lacopadevino.com, to inform you of any aspect related to your purchases, subscriptions to services or the set of your personal data, for example, to warn you of possible errors or expiration dates of data or services, or inform you of an update of the data protection regulation. As a complement to the main provision of the service, the delivery of the order, Lacopadevino will also use your email to send you, in a controlled and timely manner, some commercial advantages and complementary services, a use that you can oppose at any time without prejudice to the main purpose

In any case, none of these data will be used to send advertising or be transferred to third parties except those with whom Lacopadevino maintains a valid contract necessary to comply with the contract, that is, payment platforms and transport companies. LACOPADEVINO 2020 SL, takes in each of these cases the necessary measures to guarantee the privacy of its users' data during its treatment in the hands of third parties.

The access IP address is used to offer the user the most appropriate service based on their geographical area during navigation and to collect information for statistical purposes of Lacopadevino in order to improve their services. This data is not transferred to third parties.

The knowledge of some technical aspects involved in the navigation of lacopadevino.com ( device, operating system and browser used) is used in order to adapt our services to each user and for statistical purposes, which in no case is provided to third parties.

The information collected through cookies during browsing is used for several purposes:

              • to identify the user , keep their decisions, allow them to complete a purchase process and offer a more personalized navigation on our site; it is not possible to place an order on lacopadevino.com having the site cookies blocked              
 

              • to track visits and compile a browsing history that allows certain external service providers or advertising companies to offer personalized Lacopadevino content when visiting other sites that support advertising; These cookies are not necessary to place orders on lacopadevino.com, they do not contain personal data and you can avoid them by modifying your browser settings, marking never accept third-party cookies              
 

Can I refuse to provide some of my personal information?

In lacopadevino.com you will be asked for little information and most of them are essential to provide the service offered and requested by the user. The optional data are indicated as such, as well as their purpose, and in these cases you do not have to indicate them if you do not want to.

Will they transfer my data to third parties?

As a general rule, your data will not be transferred to third parties without your consent, except legal obligation or to complete the provision of the contracted service , as indicated above and always in a controlled manner, only transferring the essential data in each case and making sure before they comply with current regulations regarding data protection.

In the event that the user uses our pages to recommend any of the products published to one of his contacts, the user must know that Lacopadevino will include his address as sender of the information so that the recipient knows who the recommendation comes from. received

Can I modify or delete my data?

As the owner of the data, the user has the right of access, rectification, portability and deletion of their personal data; also the right to limit or oppose its treatment This means that at any time the user can access them to see what data we keep, correct or delete them, either, according to each case, directly from the private area of ​​My account, setting the cookie preferences of your browser or requesting it well by email to the address of info@lacopadevino.com , either in writing to the following address:

Lacopadevino

Data Protection

Ronda de los Cuarteles Street, 44

26002 Logroño (La Rioja)

As the owner of the data you have the right to request a copy of all the information collected and receive it in an accessible format.

If, after contacting us, you did not receive a response within the period established by law (10 days) or you consider that the response has been inadequate, you will also have the right to resort to the citizen service of the Spanish Agency for Data Protection to claim.

The right of cancellation implies the blocking of the data at first, so that the data is no longer processed but is still available to public or judicial administrations to investigate possible responsibilities during the period in which they were treated. In the case of data related to billed orders, the retention period is 6 years from the cancellation of the account or the elimination of each of these data from the client's private area; In the case of emails subscribed only to the Lacopadevino Newsletter , the term is 2 years from the date on which the service was terminated After these deadlines, the data will be deleted. The term of conservation of the information collected through own or third party cookies will depend on the configuration of the user's browser.

The right of cancellation may not be exercised until the performance of a contract has been terminated, that is, the provision of the service; for example, to request the cancellation of an account, it will be necessary to have delivered or returned the last order, or to cancel the data of a card, to have terminated any subscription contract in which said data were linked.

How can I get more information about privacy and data protection?

For more information about the rights of citizens in relation to the processing of their personal data, as well as for advice in the presentation of complaints and claims, or for any other matter related to the aforementioned treatment, you can contact info @ lacopadevino.com , of the Spanish Agency for Data Protection or consult the principles and obligations contained in the General Data Protection Regulation (GDPR) .